All transactions made through us are completely confidential. The information you provide us with will be used only to process your order and dispatch your purchases.
The information we will require from you is your Name, Address, Delivery Address, Phone Number, Email address and details of your purchased items. We may also ask for the date of your event so we can priorize orders at busy times.
Our customers' privacy is on the utmost importance to us and we detest telesales and email marketing
We do maintain a database of our customers email addresses which we use to promote products for specific events throughout the year. We do not believe in sending out numerous annoying emails throughout the year for the sake of saying "we are here!" or for sales and special offers. All customers are given the opportunity to opt out of being contacted by us ever again without question.
Theatrical Threads does not store, not does it ever intend to store any financial details (credit or debit card details) given by its customers to complete any transaction
Our Payment gateway providers are Paypal. You will be transferred securely to the payment gateway to complete your payment, before being returned back to our website.
Theatrical Threads are certified as PCIDSS (Payment Card Industry Data Security Standard) compliant through Trustwave. Please see our certification details through the button on our home page